WHAT MATTERS MOST TO YOU?
COVER AMOUNTBenefits and cover amounts
LEGACYI need a will
GETTING IT RIGHTI am not sure how much cover I need
We're not saying goodbye...
But we are saying hello to the new chapter
Metropolitan GetUp is integrating into Metropolitan – together we are making our digital self-service capabilities available across the full breadth of the business, so that more South Africans can enjoy market-leading protection.
- Uninterrupted service
- Wider range of products
FREQUENTLY ASKED QUESTIONS
We’ve answered all the burning questions that you have about being protected with us!
How can I pay in if I have missed a monthly payment?
We will send an SMS messages to you when you miss your first monthly premium payment, with each SMS we include a unique Pay@ account number that we link to your specific policy number.
Once you receive this SMS, you can:
Walk into a Shoprite, Checkers, SPAR, Game or PEP stores and pay cash at the cashier, using the code in your SMS as a reference.
Use the secure and convenient payment app from Pay@ on your cellphone to pay the missed premium. You simply click on the link in the SMS to use any of the following to pay the missed premium: SnapScan, Zapper, Masterpass, your credit/debit card, Instant EFT or Flash Traders.
How do I claim?
Competitions and Promotions T’s & C’s
Whenever Metropolitan GetUp runs a promotion or competition, the terms and conditions related to the specific promotion or competition will be published on our website.
To find the terms and conditions linked to a specific promotion or competition click here and select the specific competition or promotion that you are participating in from the list.